Privacy Policy

1. Data Controller

AURORIA Property Care
Kai Klugert
NIE: Z0132159Y
Partida Vinyals 1-134
03760 Ondara, Spain
Phone: +34 658 049 916
Email: mPH2-vfY+e3q9+rx+bb96w@nospam

2. General information on data processing

The protection of your personal data is important to us. We process your data confidentially and in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR). 

Personal data means any data by which you can be personally identified, such as your name, telephone number, email address or IP address.

3. Collection of data when visiting the website

When you visit this website for information purposes only, meaning you do not actively submit information to us, the technical operation of the website may automatically collect data required for the provision and security of the website. 

This may include in particular:

  • IP address
  • date and time of access
  • browser type and browser version
  • operating system used
  • referrer URL
  • pages / files accessed 

This processing takes place for the technically secure provision of the website and for the stability and security of its operation.

Legal basis: Art. 6(1)(f) GDPR.
The applicable rules require transparent information about the controller, purposes, legal bases and recipients.

4. Technical operation of the website / hosting

This website is technically operated via inCMS. As part of the website operation, technical access data may be processed insofar as this is necessary for delivery, stability and security of the website.

Technical website provider:

Where personal data is processed on behalf of the controller as part of the website operation, such processing takes place on the basis of a data processing agreement where legally required.

Legal basis: Art. 6(1)(f) GDPR.


5. Domain, DNS and email services via IONOS

The domain auroria.es, DNS functions and, where applicable, email services are provided via IONOS. In this context, IONOS may process technical data insofar as this is necessary for domain operation, DNS resolution and email communication.

Provider: 
IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany 

These services are used for the technical provision of domain, DNS and email services.

Legal basis: Art. 6(1)(f) GDPR and Art. 6(1)(b) GDPR where communication serves pre- contractual or contractual purposes.

6. Contact form 

If you send us enquiries via the contact form, the information you provide in the form, including the contact details you enter there, will be stored and processed for the purpose of handling your enquiry and any follow-up questions. 

This may in particular include:

  • name
  • email address
  • phone number
  • property location
  • content of your message 

We do not pass on this data without your consent unless there is a legal obligation to do so or it is necessary to process your enquiry.

Legal basis:

  • Art. 6(1)(b) GDPR where your enquiry relates to pre-contractual measures or a contract
  • Art. 6(1)(f) GDPR where the enquiry is of a general nature and we have a legitimate interest in efficiently handling contact requests 

The AEPD recommends that this information be provided clearly and in layers.

7. Contact by email or phone

If you contact us by email or phone, we process the personal data you provide solely for the purpose of handling your enquiry.

Legal basis:

  • Art. 6(1)(b) GDPR where your enquiry relates to pre-contractual measures or a contract
  • Art. 6(1)(f) GDPR where the enquiry is of a general nature and we have a legitimate interest in efficiently handling contact requests

 

8. WhatsApp link on the website 

A link to WhatsApp is integrated on our website. If you click the WhatsApp button or the corresponding link, you leave our website and are redirected to WhatsApp or a connection to WhatsApp services is established. 

In this context, personal data, in particular your IP address and technical connection data, may be processed by WhatsApp or Meta. We have no influence over this data processing by WhatsApp.

Provider in the EU: 

WhatsApp Ireland Limited 4
Grand Canal Square
Grand Canal Harbour
Dublin 2
Ireland

The use of the WhatsApp link is voluntary.
 
Legal basis for integrating the link: Art. 6(1)(f) GDPR.

If you contact us directly via WhatsApp, we process the data transmitted by you for the purpose of handling your enquiry.

Legal basis:

  • Art. 6(1)(b) GDPR for contractual or pre-contractual enquiries
  • Art. 6(1)(f) GDPR for other enquiries

9. Cookies

This website uses only technically necessary cookies insofar as this is required for the secure and proper operation of the website. 

The website operates with inCMS. In this context, technically necessary cookies may be used for the operation and user-friendly display of the website. This may include, in particular, cookies for selected privacy settings, the chosen language or the display of previously opened pop-ups. 

These cookies are not used for analysis, tracking or advertising purposes. Where only technically necessary cookies are used, the AEPD considers that no consent is required for such cookies. By contrast, non-essential cookies generally require prior consent.

Legal basis: Art. 6(1)(f) GDPR

If additional cookies or external non-essential services requiring consent are used in the future, we will inform you separately and, where necessary, obtain your consent. The AEPD cookie guidance requires a real choice to accept and reject non-essential cookies at the same level.

10. Storage period

We store personal data only for as long as is necessary to fulfil the respective purposes or as long as statutory retention obligations exist. 

Enquiries received via contact forms, emails or other contact channels are deleted once processing has been completed and no statutory retention obligations or legitimate interests require further storage.

11. Recipients of personal data

Personal data is only disclosed to third parties where:

  • this is necessary for contract performance,
  • we are legally obliged to do so,
  • you have given your consent, or
  • the disclosure is covered by a legitimate interest.

As part of our website operation, technical service providers may in particular process data on our behalf.


12. Your rights

Under the GDPR, you have in particular the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing
  • right to data portability
  • right to object to certain processing
  • right to withdraw consent at any time with effect for the future

These rights arise from the GDPR.

To exercise your rights, you may contact us at any time at:

bAUCCgMsDRkeAx4FDUIJHw@nospam

13. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. 

The competent authority in Spain is in particular:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6
28001 Madrid
Spain

14. SSL / TLS encryption

For security reasons, this website uses SSL or TLS encryption. You can recognise an encrypted connection by “https://” in your browser’s address bar. 

The GDPR requires appropriate technical and organisational security measures.

15. Updates and changes to this privacy policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to reflect changes to our website services.

Your property deserves reliable care!

Contact us now and receive a personalized offer for your property.


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